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Ninebot repairs -

Sometimes a handler for Ninebot One breaks. The good new is that it does not affect the technical or safety characteristics of your Ninebot and you can continue using it.  On the other hand,  it is an inconvenience and we like our Ninebot products to be in share Ninebot designers intended them to be.  The replacement process is not complicated and can be done at home.  The first step is to order a replacement handler.  After you receive the replacement handler you will need about 20-30 min and very basic tools.We found a great video online posted by JayDMS that demonstrates...

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UL a global safety science organization, on May 10th, 2016 announced that it has issued the first safety certification to the UL 2272 safety requirements for electrical systems of self-balancing scooters (aka hoverboards) that was launched in February2016.  After completing a construction evaluation, safety testing, and complying with UL 2272's marking, labeling, and user instruction requirements, the hoverboard model N3M320 (Ninebot miniPRO) manufactured by Ninebot (parent company of Segway) has been found to meet all the requirements. UL reminds consumers that the UL 2272 certification does not address riding safety and that proper safety precautions should be taken when using self-balancing scooters.An official...

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Ninebot Warranty -

There are many misconceptions and myths about the warranty for Ninebot Products. We would like to bring some clarify to this subject since many websites purposely hide information or misrepresent warranty information. Ninebot Manufacturer’s warranty All Ninebot products are covered by Ninebot’s manufacturing warranty.   It states that Ninebot products are covered against manufacturer’s defects for a period of 1 year, with an exception of the battery, tire and the tube.   The battery is covered for 180 days (if charged at least once every 90 days).   Tires and tubes are covered for a period of 90 days.The main challenge with the...

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Ninebot repairs -

We had several reports from the people that have purchased Ninebot Elite with the old battery (450w) over the Internet and encountered error 36 mistake during the assembly.Error 36 or error 37 indicates that the battery is totally empty. There is a way to “re-boot” the battery by removing it from the unit, then re-connecting and charging for 20-30min. You may try to do it several times. Sometimes it works but not always.    If you encountered these errors and you have purchased the unit from a legitimate seller within the 6 months period the battery is covered by the...

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